Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered all over the world.



Dispatch costs

Domestic deliveries (Germany): 

Versandkosten richten sich nach Größe, Net. Weight und Transportweg.
If the dispatch involves bulky goods (freight forwarding), we calculate as follows:


Bulky goods are marked as such in the item description.

Deliveries to foreign countries:

Versandkosten richten sich nach Größe, Net. Weight und Transportweg.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery (plus COD charges 8 €)
-  Payment via SEPA direct debit
-  Payment via PayPal
-  Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

-  Payment in cash at the time of collection
-  Prepayment via transfer
-  Cash on delivery (plus COD charges 18,50 €)
-  Payment via SEPA direct debit
-  Payment via PayPal

Further details on payment

 

As long as you make the prepayment within 14 days after the order acknowledgement, we will grant you 2 % early payment discount on the gross product value of the order.

The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are under obligation to send us the mandate in writing with your signature within 5 days after signing the contract. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.